Terms of Sale

Currency - 

All prices are displayed in USD. 

Shipping -

Currently, Excess Comfort® bedding ships within the United States and Canada. 

Our merchandise usually ships within 1 - 2 business days.

Sales Tax will be added to California residents.

USA -

Transit time is usually 2-5 business days. 

We do not ship to PO Boxes.

Rates are displayed on our shipping rates calculator on the cart page. Your selected products must be added to the cart for the calculator to appear. 

The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to the shipping carrier.

Canada - 

All merchandise is shipped ground service via FedEx.

Transit time is usually 6-10 business days. Shipping cost includes import duty and customs fees charged by FedEx. The customer is responsible for any taxes due upon delivery as well as any additional duty, tariff, brokerage or other fees.

If merchandise is returned due to being undeliverable, the customer will be charged for all freight costs, both outbound and return.

Rates are displayed on our shipping rates calculator on the cart page. Your selected products must be added to the cart for the calculator to appear. 

The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to the shipping carrier.

Returns - 

Excess Comfort® bedding accepts returns on unused, unwashed products in their original condition shipped within 14 days of delivery. After 14 days, we cannot accept returns for any reason.

Sale or discount purchases are final.

Returns received that are used or washed are subject to a 70% restocking fee.

Returns are refunded in their original form of payment, minus shipping. If you received free shipping we will deduct our costs. Return shipping is paid by you. 

Refunds to Canadian customers will also be minus any costs paid by us to receive in the USA. 

We do not accept exchanges.

We do not accept returns on fabric swatches.

Returns must be received in their original packaging best you can. 

We cannot accept items damaged through normal wear and tear. We cannot claim responsibility for damage caused by washing machines, irons, steamers or bleach. Please read our recommendations on how to best care for your Excess Comfort bedding products. Care Information.

Do not send your return to the address your products shipped from, we use a different location for processing returns. 

To initiate a return, email us with your order number and reason for return within 7 days of delivery through our contact us page. We will send you our return address. 

Please allow up to 15 business days to screen and process returns once received by us. We appreciate your patience during this process.